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  • Padma Bhushan award in Medicine on 26th January, 2012 |
  • Jaslok Hospital launches SMART EMR CARDS using CHIP TECHNOLOGY”. The Smart Card is easy to Use, Make Payments and Removes the pain of standing in queues. Jaslok is First Hospital to introduce SMART CARD TECHNOLOGY. |
  • Patients, TPA, Insurance and Corporate Firms can view their INTERIM Bills up to the moment by logging in to the website. This viewing is fully secured and confidential. AGAIN Jaslok is First Hospital to introduce THIS FEATURE in the Country. |
  • Patients Interim bill amount can be checked thru SMS. SMS IPNO 1234567 to 9833904502 you will get to know the latest Bill Amount within seconds. JASLOK is the ONLY HOSPITAL committed to INTRODUCE NEW TECHNOLOGIES for PATIENTS BENEFIT and COMFORT.
Patient Rights
THE PATIENT'S RIGHTS
In the interest of a healthy doctor patient relationship, A patient should Know his rights as a consumer:
  • You have a right to be told all the facts about your illness; to have your medical records explained to you; and to be made aware of risks and side effects, if any, of the treatment prescribed for you do not hesitate to question your doctor about any of these aspects.
  • When you are being given a physical examination, you have a right to be handled with consideration and due regard for your modesty.
  • You have a right to know your doctor's qualifications. If you cannot evaluate them yourself, do not hesitate to ask someone who can.
  • You have a right to complete confidentiality regarding your illness.
  • If you are doubtful about the treatment prescribed and especially an operation suggested, you have a right to get a second opinion from any specialist.
  • You have a right to be told in advance what an operation is for and the possible risks involved. If this is not possible because of your being unconscious or for some other reasons, your nearest relatives must be told before they consent to the operation.
  • If you are to be discharged or moved to another hospital, you have a right to be informed in advance and to make your own choice of hospital of nursing home, in consultation with the doctor.
  • You have a right to get your case papers upon request.


A PATIENT'S PRECAUTIONS UNDERGOING OR PLANNING MEDICAL TREATMENT
  • Make sure you have told all relevant facts to the doctor before deciding any treatment.
  • Unless it is a life threatening emergency, the final decision about the treatment should be taken after proper deliberation and/or second opinion.
  • Please seek clarification for all the doubts regarding diagnosis/treatment/investigation.
  • Discuss with your doctor the cost of the treatment. Please make sure the cost includes possible complications.
  • During the treatment, If you are not satisfied with any aspect and/or have doubts, seek clarification from the doctor.
  • Keep all receipts/prescriptions/reports/discharge cards safely and keep extra photo copies.
  • After treatment clarify all doubts regarding bills/payments etc before discharge.
  • Involve your family physician in the discussion with the specialist doctor.
  • In case of a deth during the treatment, if you are not satisfied with the cause of death, demand a post mortem examination and get copies of the entire Indoor Case Record. This is the right of every patient/legal heir.
  • It is necessary and correct to discuss with the concerned doctor all the doubts before resorting to any legal action. Many of the complications/delays/mishaps in any medical treatment can be genuine.
  • In case you require expert medical advice regarding the legitimacy of your complaint about medical malpractice or deficiency in service you may approach the Association for Consumer Action on Safety and Health (ACASH) or any similar organisation.


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